Frequently asked questions
What is the return policy?
We don't have a return policy, but our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and email us at yalla@kashkoolgame.com and we'll do our best to work with you to make it right.
Where can we buy Kashkool products?
Kashkool products are available online.
For store purchases or wholesale inquiries, please contact us at yalla@kashkoolgame.com.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location, but it will not exceed 14 days.
Where are your products manufactured and shipped from?
Our products are manufactured and shipped from the U.A.E. to many countries.
If your country is not listed, please contact us at yalla@kashkoolgame.com.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Do we use the same cards in every round?
Yes, the same cards are used in all rounds.
We memorized the game, will you release additional cards?
Yes, expansions are coming.
Please be patient.
Can we play the game with more than 14 players?
Yes, you can play with more than 14 players by doing the following:
Card Selection
Instead of selecting 5 cards from a set of 10, each player selects 3 or 4 cards.
Time Limit
Each player has 45 seconds (instead of 1 minute) to help their team guess.
Card Limit
The total number of cards in play must not exceed 60 cards.
Examples
18 players × 3 cards = 54 cards
20 players × 3 cards = 60 cards
Can we modify the rules of the game?
Yes, you may change the rules as you like, except for the rules of the first round, which must remain unchanged.